Privacy policy.
This Privacy Policy outlines how Ferny Hills Pharmacy ("we", "us", or "our") collects, uses, discloses, and manages your personal information in accordance with the National Privacy Principles as set out in the Privacy Act 1988 (Cth). We are committed to protecting your privacy and ensuring the confidentiality of your personal information.
1. Collection of Personal Information:
We may collect personal information from you in various ways, including but not limited to:
When you provide information to us directly, such as when you make a purchase, fill a prescription, or request information or assistance.
When you interact with us online, through our website, social media channels, or email.
When you participate in surveys, promotions, or other marketing activities.
When we collect information about your interactions with us, such as through cookies or other tracking technologies on our website.
The types of personal information we may collect include your name, contact details, date of birth, health information, payment information, and any other information you choose to provide to us.
2. Use of Personal Information:
We use your personal information for the following purposes:
To provide pharmaceutical products and services to you, including processing your orders, filling prescriptions, and managing your account.
To communicate with you, respond to your inquiries, and provide customer support.
To personalize your experience with us and tailor our products and services to better meet your needs.
To send you marketing communications, promotional offers, or other updates that may be of interest to you, with your consent.
To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Disclosure of Personal Information:
We may disclose your personal information to third parties in the following circumstances:
To service providers and business partners who assist us in providing our products and services, such as delivery services, IT support, or marketing agencies.
To comply with legal obligations or respond to lawful requests by public authorities, including law enforcement agencies.
In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
We will take reasonable steps to ensure that any third parties who receive your personal information are bound by confidentiality obligations and use the information only for the purposes for which it was provided.
4. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure data storage, and restricted access to personal information within our organization.
5. Your Privacy Rights:
You have the right to access, correct, or delete the personal information we hold about you. You may also have the right to withdraw your consent to the use of your information for marketing purposes. If you wish to exercise any of these rights or have any questions about our privacy practices, please contact us using the details provided below.
6. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.
7. Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
fernyhillspharmacy@outlook.com
By using our products or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.